Shipping policy

At Studio Ribbons, we carefully pack and dispatch every order to ensure your saree reaches you in perfect condition. Please read our shipping policy below.

1. Order Processing

  • Orders are processed within 1–2 business days of payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive an email/WhatsApp notification with your tracking details once your order is dispatched.

2. Domestic Shipping (India)

  • We ship to all major cities and towns across India.
  • Standard Delivery: 5–7 business days
  • Express Delivery: 2–3 business days (available at checkout for select pin codes)
  • Shipping charges, if any, are calculated and displayed at checkout.
  • Orders above ₹[your free shipping threshold] qualify for free standard shipping.

3. International Shipping

  • We ship to select international destinations. Available countries are listed at checkout.
  • International delivery typically takes 10–21 business days, depending on the destination and customs clearance.
  • International shipping charges are calculated at checkout based on destination and order weight.
  • Customs duties, import taxes, and local charges are the responsibility of the customer and are not included in the order total.

4. Packaging

Every Studio Ribbons saree is packed with care — wrapped in tissue and placed in a branded bag or box to preserve the fabric and ensure it arrives in pristine condition.

5. Tracking Your Order

Once dispatched, you will receive a tracking number via email or WhatsApp. You can use this to track your shipment directly on the courier partner's website.

6. Delays & Exceptions

  • Studio Ribbons is not responsible for delays caused by courier partners, natural events, or customs processing.
  • During peak seasons (festive periods, sale events), processing times may be slightly longer. We will communicate any delays proactively.

7. Lost or Damaged Shipments

  • If your order is lost in transit or arrives damaged, please contact us within 48 hours of the expected delivery date with your order number and photographs (if applicable).
  • We will investigate with the courier and arrange a replacement or refund as appropriate.

8. Contact Us

For all shipping-related queries: 📧 smithalappat@gmail.com 📱 9645900030